Scheduled Care (Preventive Maintenance)

Your instrument will be inspected, cleaned and adjusted to ensure trouble-free operation and optimal performance.

Includes:

• PM Service Parts

• Additional serviceable parts at a 10% Discount (if needed while the
  Service Representative is on-site)

• Labour, travel & expenses

• Verify system performance to manufacturer’s specifications

• Evaluation of methods, as required

• Software maintenance, as required

• Additional training if required – time permitting

• Emergency visits will be billed at a preferred rate (in-house service rate),
  plus travel expenses

• On-Site service by a factory-trained and authorized representative

• Unlimited toll-free telephone assistance

• Web-based support and training through Web-Ex, and use of FTP website for data base submission and repair